What we collect

We collect personal information in two ways: when you submit an enquiry, and when you sign up for our newsletter. We collect only the minimum needed for each purpose.

Enquiry form

When you submit an enquiry, we collect:

  • Name
  • Email address
  • Company / organisation
  • Sector
  • The challenge or situation you describe to us
Newsletter signup

If you subscribe to our newsletter, we collect your first name and email address only.

Server logs

Our hosting provider maintains standard server access logs — IP address, browser type, pages visited, and timestamps — for server administration and security only. These logs are not used for marketing, profiling, or analytics beyond basic aggregate server-side reporting.

What we do not collect

We set no cookies, use no tracking pixels, and run no behavioural or cross-site tracking of any kind.

How it's protected

We use a small number of carefully chosen service providers to operate this site and handle correspondence. We do not sell, rent, or share your information with advertisers or data brokers.

Contact management & email marketing

Enquiry and newsletter data is held in an EU-based contact management and email marketing platform that operates natively under GDPR. This platform is used solely to manage correspondence and newsletter delivery — never for advertising or third-party data sharing.

Email delivery

Outbound correspondence is delivered via a Swiss-based, privacy-focused email provider, which operates under Swiss data protection law — among the strongest privacy regimes in the world, independent of EU or US jurisdiction.

Hosting

This website is hosted by a South African hosting provider, subject to South Africa's data protection law (POPIA). See our POPIA notice for details relevant to South African data subjects.

No other processors

No advertising networks, data brokers, or client-side analytics services have access to your information. If this changes, this notice will be updated in advance.

Tracking & cookies

This site sets no cookies and uses no client-side tracking of any kind. No cookie consent banner is required because there is nothing to consent to.

Website usage is currently measured only through server-side log analysis performed directly on our hosting server. No data leaves the server for this purpose, and no third-party analytics or advertising script is loaded on this site.

Retention

Enquiry data

Retained for up to 2 years from your last contact with us, after which it is deleted unless a professional engagement requires it to be kept longer for legitimate business or legal record-keeping purposes.

Newsletter data

Retained until you unsubscribe or request deletion, whichever comes first.

Your rights

If you are located in the European Economic Area or United Kingdom, the following rights apply to your personal data under GDPR and UK GDPR.

Right of access
You may request a copy of the personal information we hold about you.
Right to deletion
You may request deletion of your personal information where there is no overriding legitimate reason to continue processing it.
Right to portability
You may request a copy of your data in a structured, commonly used, machine-readable format, and have it transferred to another provider.
Right to object
You may object to processing carried out on the basis of legitimate interest, including direct marketing, at any time.
Right to lodge a complaint
You have the right to complain to your local supervisory authority. In the UK: the Information Commissioner's Office (ICO). In the EU: your national data protection authority.

To exercise any of these rights, contact hello@activelink.biz. We will respond within 30 days.

Governing law

This notice, and our processing of your personal information, is governed by applicable United States and European Union data protection law, as relevant to your location and the basis on which your data was collected.

Contact & data requests

For any questions about this notice, or to exercise any of your rights, contact Jonathan Taylor directly.

Jonathan Taylor
ActiveLink Media

hello@activelink.biz

We aim to respond to all data rights requests within 30 days. For urgent matters, please mark your subject line as Data Rights Request.

Changes to this notice

This notice will be updated as our processing activities evolve. The date at the top of this page reflects the most recent revision. Significant changes will be noted here with a brief description.

May 2026 — Revised

Notice revised to cover enquiry form (including company field) and newsletter signup, EU-based contact management platform, and Swiss-based email delivery. South African POPIA content moved to its own dedicated notice at /popia.